Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the “Your rights” section below for more information regarding exercising your privacy rights related to direct marketing.
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
- The right to confirm whether we are processing your personal information.
- The right to access the personal information that we hold about you.
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
- The right to opt out of the use of your personal information for purposes of direct marketing.
- The right to opt out of sales of your personal information.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
- The right to opt out of the sharing of your personal information with third parties for the purpose of targeted advertising.
- The right to opt out of the use of your personal information for automated decision making purposes.
- The right to opt out of the use of your personal information for purposes of targeted advertising.
- The right to not be discriminated against based upon your exercise of your privacy rights.
- The right to limit the use and disclosure of your sensitive personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Attn: Legal Department
Generac Power Systems, Inc.
Privacy@generac.com
1-888-GENERAC (1-888-436-3722)
S45 W29290 Hwy 59, Waukesha, WI 53189
United States
https://energysystems.com/contact/
Do Not Share My Personal Information
If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Postal / Shipping address
- Billing address
- Phone number
- IP address
- Email address
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney
- The requester's valid government-issued ID
- The authorized agent's valid government ID
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests.
However, we may charge a fee for subsequent requests in a 12-month period as allowed by law.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Crystal Jones
Senior Corporate Counsel Data Privacy & Regulatory Compliance Director
(800) 845-8519
info@energysystems.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring data
We may transfer your personal information for processing to the United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.
Questions
If you have any questions about this Privacy Policy, please contact us at Privacy@generac.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.
